How to fix Chromebook backspace not working?

When it comes to working efficiently on a computer, having all the keys in good working condition is essential. One of the most commonly used keys is the backspace key, which allows us to delete characters or words when typing.

However, there have been instances where users have reported issues with their Chromebook backspace key not working. This can be frustrating, especially when you’re in the middle of an important task.

In this article, we will explore the possible causes of this issue and provide troubleshooting steps to help you fix it.

Why is your Chromebook backspace not working?

Before we dive into the solutions, it’s important to understand why your Chromebook backspace key may not be functioning properly. There can be several reasons behind this issue, such as:

  • Dust and debris: One of the most common causes of backspace key not working is due to dirt, dust, or debris that may have accumulated under the key. Over time, these particles can build up and interfere with the proper functioning of the key.
  • Hardware malfunction: Another possible cause could be a hardware malfunction. This could be due to physical damage or wear and tear of the key, which can prevent it from registering when pressed.
  • Software glitch: Sometimes, an update or software glitch can also cause issues with specific keys on your Chromebook. This could be due to conflicting programs or outdated drivers.
  • User error: It may seem obvious, but sometimes the issue could simply be due to user error. It’s possible that you may have accidentally remapped the backspace key or changed its function.
  • Manufacturer defect: In rare cases, a faulty Chromebook keyboard can also result in the backspace key not working.

Now that we know the possible causes, let’s move on to troubleshooting steps.

Troubleshooting Steps:

If your Chromebook backspace key is not working, here are some steps you can follow to try and fix the issue:

Steps to fix Chromebook backspace not working
Steps to fix Chromebook backspace not working
  1. Clean the key: The first step you should take when dealing with a non-functioning backspace key is to clean it. Use a small brush or compressed air to remove any dust or debris that may be stuck under the key. You can also use a cotton swab dipped in rubbing alcohol to gently clean around the key.
  2. Restart your Chromebook: Sometimes, a simple restart can fix most software-related issues on your Chromebook, including problems with specific keys. Press and hold the power button for five seconds to turn off your device, and then turn it back on after a few seconds.
  3. Check for updates: If the issue persists, check for any available updates on your Chromebook. Click on the clock in the bottom right corner of your screen, click on “Settings,” and then select “About Chrome OS.” Under “Google Chrome OS,” click on “Check for Updates” to see if there are any available updates.
  4. Remove conflicting programs: It’s possible that a recently installed program may be causing issues with your backspace key. If you remember installing any new programs before the issue started, uninstall them and see if it fixes the problem.
  5. Reset keyboard settings: It’s also worth checking your keyboard settings to ensure they haven’t been changed. Go to “Settings” > “Device” > “Keyboard settings.” Click on the three dots in the top right corner and select “Reset to Default.”
  6. Update keyboard drivers: Outdated keyboard drivers can also cause problems with specific keys. To update your keyboard drivers, go to “Settings” > “Device” > “Keyboard settings,” click on the three dots in the top right corner and select “Update drivers.”
  7. Remap the key: If you’ve accidentally remapped your backspace key, you can easily fix it by going to “Settings” > “Device” > “Keyboard settings.” Click on the three dots in the top right corner and select “Remap keys.” Select the backspace key and click on “Restore default.”
  8. Check for hardware issues: If none of the above solutions work, it’s possible that there may be a hardware issue with your backspace key. Try using an external keyboard to see if the issue persists. If not, you may need to take your Chromebook to a technician for further inspection and potential repairs.

Prevention Tips:

Now that you’ve fixed the issue, it’s important to take preventive measures to avoid facing the same problem in the future. Here are some tips to help keep your backspace key and other keys on your Chromebook in good working condition:

  • Regularly clean your keyboard: As mentioned earlier, dust and debris can easily accumulate under your keys, causing them to malfunction. Make it a habit to clean your keyboard regularly with compressed air or a small brush.
  • Be careful when eating or drinking near your Chromebook: Spills and crumbs can easily get into your keyboard and cause damage. Avoid eating or drinking near your Chromebook to prevent any potential spills.
  • Avoid using excessive force: Some users may tend to press down harder on their keyboard keys, thinking it will improve their typing speed. However, this can actually damage your keys over time. Try to type gently and avoid using excessive force.
  • Keep your software updated: Software updates often come with bug fixes and improvements that can help prevent issues with specific keys on your Chromebook. Make sure to regularly check for updates and install them when available.
  • Use a keyboard cover: If you often work in dusty environments, using a keyboard cover can help prevent dust and debris from getting under your keys.
  • Avoid remapping keys unless necessary: While it may seem like a fun feature to customize your keyboard shortcuts, avoid remapping keys unless absolutely necessary. This can cause confusion and potential issues in the future.


In conclusion, a non-functioning backspace key on your Chromebook can be frustrating and hinder your productivity. However, with the troubleshooting steps mentioned above, you should be able to identify and fix the issue.

Remember to also take preventive measures to avoid facing the same problem in the future. If all else fails, don’t hesitate to seek professional help or consider getting an external keyboard as a temporary solution.

With these tips, you can ensure the smooth functioning of your backspace key and enjoy using your Chromebook with ease.

Related Queries

What does Alt backspace do on Chromebook?

Pressing Alt + Backspace on a Chromebook will delete an entire word instead of just one character.

How do I remap my keyboard on a Chromebook?

To remap your keyboard on a Chromebook, go to “Settings” > “Device” > “Keyboard settings.” Click on the three dots in the top right corner and select “Remap keys.” Select the key you want to remap and choose a new function for it. Save your changes and test the key to make sure it’s working properly.

Can I replace the backspace key on my Chromebook?

If your backspace key is damaged or not functioning properly, you can replace it with a new one. However, this may void your warranty, so it’s best to consult a technician or contact the manufacturer for assistance. So, it is always advisable to take preventive measures and avoid damaging your keys in the first place.

Why won’t my keyboard let me backspace more than once?

If your keyboard is not letting you backspace more than once, it’s possible that the key may be stuck or damaged. Check for any debris or damage and try cleaning the key before seeking professional help.

Is there a shortcut for backspacing on a Chromebook?

Yes, the shortcut to backspace on a Chromebook is Alt + Backspace to delete an entire word and Ctrl + Backspace to delete one character at a time. Once again, avoid excessive force when using these shortcuts to prevent potential damage to your keys.

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